Forms, Warranty, & Maintenance

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  • Rollok doors are designed to be virtually maintenance free.
  • Torsion spring units are counterbalanced to remain open when lifted.
  • Damage caused by forcing, slamming, or obstruction is not covered under warranty.
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  • Clean doors using a non-corrosive cleaner such as Windex.
  • Do not apply lubricants to any part of the door, guide rails, or tracks.
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  • Lift the door with steady, controlled motion when opening.
  • Do not throw or forcefully lift the door open.
  • Do not forcefully slam the manual torsion spring operated unit when closing, as this may cause injury or damage.
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  • Do not place objects inside the guide rails or tracks.
  • Keep guide rails and tracks clear of debris at all times.
  • Obstructions can cause damage to the unit.

Submit your questions using the form below, and we’ll get back to you as soon as possible.